Frequently Asked Questions

Everything you need to know about our salon policies, extensions, and appointment preparation.

When will I receive the salon address?

To maintain privacy and security, the exact salon address and Google Maps navigation link are automatically revealed on your confirmation page and email after your deposit payment.

How do I pay the remaining balance?

The remaining balance after your £20 deposit is paid in salon immediately after completion via bank transfer or card payment.

Is hair extensions included in the price?

Yes! We provide premium pre-stretched braiding hair in standard natural shades (#1, #1B, #2, #4). Custom ombre or bright shades can be selected during booking.

How long do knotless braids last?

With proper scalp care and night bonnet protection, our knotless braids comfortably last between 6 to 8 weeks.